You may need to : 

• instruct your personnel about quality management practices 

• convince your project teams to better comply with the agreed procedures

• understand better the requirements of standards and regulations applicable to your company

To help you overcome such knowledge gaps, we have a range of courses on quality management and develop ad-hoc course material when requested.  Our many years of experience as teachers and trainers are an asset when it comes to explaining all facets of ISO 9000, ISO 17025 and similar Quality Management Standards. 

• We take complete care of training programmes: definition of the programme (in collaboration with the client), scheduling and planning of the training sessions, preparation of the training material and lecturing.

• The performance of our trainers are assessed by the course participants at the conclusion of each training session. All evaluation data and feedback comments are analyzed and the outcome of the evaluation is reported to the client.

• We train and coach only in those areas where we have practical know-how: quality management, quality assurance, certification and accreditation systems, Standards (ISO 9000, ISO 17025 (previously EN 45000), ISO 10015, ISO 15189, ISO 19011, etc.

• We update our course material regularly in order to reflect field feedback and practical lessons learned.

• The lectures can be given on the premises of your organization or externally.

• Our lecturers are experienced both in the industry and in academia.

• Our lectures can be delivered in French, English, Dutch, Spanish or German.

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