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TRAINING AND SUPPORT
Open Services Consulting provides assistance at all stages
during installation, configuration and startup of OqtopuS.
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OqtopuS ships with installation and
configuration instructions.
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OqtopuS ships also
with a complete online help system.
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OqtopuS has been
designed to be easy to use and intuitive, such as to minimize
the effort required from users to learn how to use the tool.
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Training sessions can be
organized on
demand. Contact us to discuss the details.
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We offer permanent support by email or telephone.
Contact the support team
Any anomalies or issues users might detect, can be
reported to our team, preferably by email to the following address: support@open-services.com.
We request following data for being able to identify the problem and
provide a solution:
- product ID
- description of the problem
- any screenshot(s) you might have
- details about the steps that led to the problem.
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