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HOW IT WORKS
The principle
The principle behind OqtopuS™ is simple:
collect a maximum of data, documents and quality records into one single
place and make them available through a user-friendly website that can be
accessed through a standard web browser. The company can then launch
and manage a number of quality management processes like document control,
complaints handling, action tracking, audits, training, and more...!
OqtopuS™
uses web-technologies to allow to quickly create, on the company's
internal network, a site or web-portal where all information related
to quality is grouped and integrated : it's the "Quality System
Site".
With OqtopuS™ you can describe your company's structure
and processes, and maintain inventories of resources like people, equipment,
rooms, etc. You can then describe how work is organized within
the various business units of the company using a very simple but
effective model. A number of quality management mechanisms can
then be launched: document management, complaints registration,
action tracking, auditing, training, etc. Each of these QM
mechanisms is fully controlled by users of OqtopuS™,
from the planning phase to reporting.
The
system stores the data in a central data repository, which
constitutes the source for all information displayed throughout the
Quality System Site. As every piece of information is stored only
once, any changes to done to the data are reflected immediately in the
various parts of the system within seconds.
How users interact with OqtopuS™
All quality system data
is available to the users on the "Quality System Site",
which can be accessed using a web browser (ex. Internet Explorer). The
Quality System Site is essentially a web-site organized by "thematic zones", each of them focusing on one particular
aspect of the quality system, ex. "actions", "audits",
"quality manual". Other zones provide
transversal overview information, focusing on several aspects of the
quality system.
Data is encoded and modified through online forms.
For the more complex tasks, OqtopuS™ offers
online assistants that guide the user through the task.
Delivering the right information to each user
OqtopuS™ implements a simple, yet efficient access rights schema. What the user can view and do in the quality system
depends mainly on the functions a person has within the company and the confidentiality
level of the data. Information of general interest (ex. a
quality manual) is visible to all users, whereas confidential
information is only displayed for staff with appropriate
permissions.
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