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Complaints & Issues
(non-conformities)
Manage
the complaints & problem handling process. Users can register
issues, evaluate each case, launch corrective
actions and track them till completion, and formally close each
issue. Meaningful reporting and statistics: automatic tables and
graphs.
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Audits
Schedule,
plan and perform internal audits. Build your audit team, specify
reference documents and audit agenda, encode results and launch and
follow-up remarks and actions.
Complete audit reporting. Complete reporting and statistics. |
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Actions
Launch & follow-up corrective, preventive and improvement actions derived from meetings, audits or other and
track them till completion. Maintain the overview over all ongoing
actions and produce automatically statistics & reports. |
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Quality Records
Maintain
an overview on all quality records dispersed in your company: data
records, order forms, repair reports, .... Always know where they
are, how to get to them and how long to keep them. |
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Quality System Control Panel
Provides
a realtime overview of the quality system. Quality
indicators constructed on-the-fly on the basis of encoded data. Tables and graphs
constructed automatically (no need to use MSExcel). |
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Q&A
(Question & Answer online)
Users
can
send feedback & ask questions, and authorized users provide
answers online. |
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| CUSTOM
DEVELOPEMENTS... |
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If a feature is not listed... Contact us here!
additional modules can be easily developed according to your requests.
Detailed description of features available upon request.
You can also contact
us for a live demo! |
