| MANAGE
QUALITY PROCESSES |
 |
Complaints & Issues
(non-conformities)
Manage
the complaints & problem handling process. Users can register
issues, evaluate each case, launch corrective
actions and track them till completion, and formally close each
issue. Meaningful reporting and statistics: automatic tables and
graphs.
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Audits
Schedule,
plan and perform internal audits. Build your audit team, specify
reference documents and audit agenda, encode results and launch and
follow-up remarks and actions.
Complete audit reporting. Complete reporting and statistics. |
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Actions
Launch & follow-up corrective, preventive and improvement actions derived from meetings, audits or other and
track them till completion. Maintain the overview over all ongoing
actions and produce automatically statistics & reports. |
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Quality Records
Maintain
an overview on all quality records dispersed in your company: data
records, order forms, repair reports, .... Always know where they
are, how to get to them and how long to keep them. |
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Quality System Control Panel
Provides
a realtime overview of the quality system. Quality
indicators constructed on-the-fly on the basis of encoded data. Tables and graphs
constructed automatically (no need to use MSExcel). |
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Q&A
(Question & Answer online)
Users
can
send feedback & ask questions, and authorized users provide
answers online. |
| CONTROL
DOCUMENTS |
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Procedures and technical documents
Inventory
and control procedures, instructions, forms, policies, and other
documents in a simple but effective way. Registration, creation or
upload of contents, approval, revisions, withdrawal. Automatic history
of changes. Establish references to other items in the quality
system. Quick and easy access. |
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Quality Manual online
Manage the company’s Quality Manual structure and contents and make it "navigable". Keyword search on the contents. History of changes is automatic. Each section of the quality manual is under document control (creation, approval, revision, archiving). Easy printing and exporting to other formats. |
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Online editing
Create
and modify documents directly online without using MS Word. Transfer
from MSWord by “cut and paste”. |
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Library online
Post
files (documents, images, spreadsheets) to the quality system. Files
classified and available for viewing or downloading. |
| DESCRIBE
THE COMPANY (directories) |
|
Personnel
Directory
of persons belonging to the organization. Contact data, jobs/roles,
CV-online. |
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Suppliers
Directory
of suppliers of the company. Contact data, automatic list of
supplied materials or devices. |
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Equipement
Directory
of devices in the company. Detailed description, online logbook,
maintenance program and calendar. |
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Rooms
Directory
of rooms (physical locations) in the company. Descriptive data,
installations, accesses (doors). |
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Materials
Directory
of supplies & consumables in the company. Detailed description,
manipulation, storage & other instructions. |
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Analysis/Tests (Lab version only)
Directory
of analysis/tests done by a laboratory. Detailed description, order
forms, sampling material, sample types, normal values,
subcontractors, sampling instructions and more. |
|
MODEL THE ORGANISATION |
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Entities & Workplaces
Structure
the quality system in entities (sectors, units) and describe individual
workplaces in terms of staff allocated, machines & material
used, applicable procedures and other data. Managers describe how
work is organized in their areas and users access information in a
quick and organized way. |
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Processes
Describe
work processes in a simple way. Establish a list of processes and
sub-processes and indicate the workplaces that participate in the
process flow. For each individual process you can access all
information and statistics about staff, documents and other
resources. |
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Job Titles & Descriptions
Manage
job titles (functions, roles) used in your company and their
descriptions. Job descriptions under document control. Attribute job
titles to people. |
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Restructuring the Quality-System
Keep
easily your quality system up-to-date when changes occur in the
organization.
Transfer
resources between sectors, merge two sectors, and many more. Data
is automatically kept consistent. |
| COMPLEMENTARY
FUNCTIONS |
|
Company Agenda
Plan/schedule
meetings, demos, conferences or any other event using one central
company calendar. Events encoded in a standardized way; multiple
displays. |
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Multicriteria search
Enables
users to easily find something in the quality system by simply
typing one or more keywords (equivalent to popular internet search
engines). |
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News
Create
and manage news articles and publish them on
your quality system portal to maintain
personnel or the public informed about what goes on in the
organization. |
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Holiday
calendar
Maintain
a holiday calendar online. Your company’s staff will know if a
colleague is available or not and for which reason. |
| ADMINISTRATION |
|
Security
User
& permissions management. Users, groups, access privileges. Can
be configured for use with various mechanisms for user
authentication. |
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Change History
Automatic
logging of modifications to and life-cycle of objects in the quality
system. Useful for auditing purposes. |
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Categories & lists
Customize
categories & lists used throughout the system to best fit your
company’s activity. Wizards assist if you need to reclassify
items. |
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Archives
Retrieve
and manage quality system information that has been withdrawn in the
past, mainly obsolete documents and resources (people, equipment,
suppliers,...). |
| INTERFACING
WITH OTHER SYSTEMS |
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Data import
Allows
initialization of the system with data created elsewhere; you can
also append data to the dataset already stored in OqtopuS™. |
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Data Export
Export
selected data to a given number of formats, ex. to reuse data in
another system or create custom reports and graphs. |
| CUSTOM
DEVELOPEMENTS... |
|
If a feature is not listed... Contact us here!
additional modules can be easily developed according to your requests.
Detailed description of features available upon request.
You can also contact
us for a live demo! |
